Sales Assistant – Chris Hani Crossing

Posted 3 months ago
Sales Assistant Job Purpose:
Responsible for store sales floors providing assistance directly to customers. Sales Assistant will help locate product for customers, place orders, process transactions and keep the sales floor organized and well-stocked.
Skills and Qualifications:
Matric is essential.Sales support experience.Strong knowledge of MS Office suite.Ability to prioritize and meet deadlines in a fast-paced corporate environment.Basic understanding of sales principles and customer service practices.Solid communication and interpersonal skills.Basic administration skills.
Job Descriptions:
Greet customers and make them feel welcome.Be attentive to customers, providing answers to any questions.Make recommendations.Assist shoppers with merchandise (proper sizing, color choices, collecting items from back inventory if needed, etc.).Maintain outstanding store condition and visual merchandising standards.Maintain a fully stocked store and restock items that are running low and maintain proper display appearances.Actively involved in the receiving of new stock.Manage point-of-sale processes.Keep up to date with product information.Ensure high levels of customer satisfaction through excellent sales service.Accurately describe product features and benefits.Recommend and display items that match customer needs.Ensure a good fit for the customer and the product.Assist with inventory counts and placement of new products, including new in-store or window displays.Handle customer complaints and concerns calmly and find a reasonable solution (calling on a supervisor only when necessary).Keep a watchful eye for theft or mishandling of merchandise.Ensure customers are well-informed on any current sales, promotions, rewards programs, and store return policy.Process payment by using a cash register, credit card machines and or (point of sale) computer system.Adhere all company’s policies and procedures.

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